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October 5, 2026

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Webhook signing

Every webhook RevRing sends (pre-call, post-call, message received) can now be signed. Create a secret with POST /v1/webhooks/signing-secret and verify the X-RevRing-Signature header on the raw body. Opt-in per organization; nothing changes until you create a secret. Guide

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Webhook retries

A post-call webhook that fails (connection error, timeout, non-2xx) is retried 1, 5 and 30 minutes later. Handlers should be idempotent on the call id. The outcome is on the call record as postCallWebhookStatus and postCallWebhookAttempts. Guide

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Test runs against a live version

Test runs use the saved draft by default. Pass environment (production or an environment name) on POST /test-suites/{id}/runs to test the version callers get. Guide

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October 4, 2026

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Drafts, publishing and environments

Agents can now be edited without going live. Switch an agent to manual publishing (publishMode: "manual"), edit the draft, test it, and publish when ready; earlier versions can be made live in one call. Named environments pin a version with their own variable defaults and can be bound to inbound numbers, the web widget and POST /calls. Every call record carries the version it ran on. Guide

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Post-call data extraction

Define typed fields per agent (postCallExtraction) and get them filled from each conversation on the call record and in the post-call webhook as extraction. Guide

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Post-call evaluation

Write success criteria per agent (postCallEvaluation) and every call is judged pass, fail or unknown with a one-sentence reason. Pass rates per criterion are on the analytics overview and the dashboard. Guide

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SIP trunk address validation

A trunk’s proxy must now be a hostname or IP that resolves. Typos such as a misspelled carrier domain are refused when the trunk is created instead of producing a trunk that can never place a call. Reference

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Noise suppression for every agent

Background noise and other voices on the caller’s side are suppressed before the agent listens. On by default for all agents; turn it off per agent with noiseCancellation: "off".