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WEBHOOK
pre-call
{
  "event": "pre_call",
  "agentId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "fromNumber": "+11234567890",
  "toNumber": "+19876543210",
  "dialedAgentId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
{
  "variables": {}
}

Authorizations

​
x-api-key
string
header
required

API key for authentication. Generate API keys from the RevRing dashboard.

Body

application/json
​
event
string
required
Example:

"pre_call"

​
agentId
string<uuid>
required

The agent ID

​
fromNumber
string
required

Caller's phone number (E.164)

Example:

"+11234567890"

​
toNumber
string
required

Dialed phone number (E.164)

Example:

"+19876543210"

​
dialedAgentId
string<uuid> | null

Agent ID when the call was routed directly to an agent (null if routed via phone number)

Response

200 - application/json

Webhook response with optional variables

​
variables
object

Additional variables to merge with agent defaults